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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Article Do we provide Internet?
HotSpot Agency does not provide internet connections. Each client is responsible for providing...
Views: 964
Article Do you have any signage or posters we can use to advertise our free WiFi?
We have a collection of templates that you can customize for printing. Our team is also happy to...
Views: 754
Article Do you offer free trials?
We do not currently offer a free trial, but we do offer a 30 Day Money Back Guarantee. If you are...
Views: 937
Article How long before I will be set up and running?
On Site installation can take up to 2 weeks based on location and tech availability. During the...
Views: 892
Article What speeds do you recommend?
We recommend a minimum of 30mb down and 10mb up for our Small Business Plans. If you add...
Views: 768
Article Will we run cabling during installation?
Many times when a business wants to create a mesh network of HotSpots to increase coverage, there...
Views: 1014
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