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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Article How do I cancel my service?
There are a few steps to cancel your service:1. Go to...
Views: 987
Article How do I update my billing info?
Updating our billing information is simple.To update your credit card details go to...
Views: 786
Article Is my payment information safe?
Yes, our site is completely secure with 256-bit encryption. We do not store customer credit card...
Views: 775
Article What Cards do you accept?
We can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
Views: 723
Article When is my bill due?
All biliables are due at the first of the month. If you sign up after the first we will prorate...
Views: 781
Article Where is the transaction on my statement?
On your Statement, look for a line item that reads UFPayments. HotSpot Agency is a division of...
Views: 743
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