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Portal Home > Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Billing (6)
A collection of common billing questions. If you do not find the answer you are looking for, please create a Billing Contact Request.
Folder Pre Sales Questions (6)
This is a collection of common questions we have received during pre sales discussions, if you have additional questions, please create a Sales Contact Request.

Most Popular Articles

Article Will we run cabling during installation?
Many times when a business wants to create a mesh network of HotSpots to increase coverage, there will be a need to run Cat6e Cabling. We currently...
Views: 1027
Article How do I cancel my service?
There are a few steps to cancel your service:1. Go to and navigate to "My Products & Services"2....
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Article Do we provide Internet?
HotSpot Agency does not provide internet connections. Each client is responsible for providing internet for customers to browse online.
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Article Do you offer free trials?
We do not currently offer a free trial, but we do offer a 30 Day Money Back Guarantee. If you are not satisfied with our service, you can contact...
Views: 950
Article How long before I will be set up and running?
On Site installation can take up to 2 weeks based on location and tech availability. During the time leading up to your installation, your account...
Views: 906

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